Below are some frequently asked questions we receive at Montana Watch Co.
Don't see your question here? Please reach out to us directly at info@montanawatch.com.
How long will it take for my order to arrive?
We typically ship in-stock watches within 2 days of your order, we offer a few methods of shipping ranging from overnight to a full week.* Your signature will be required for delivery.
*Processing and shipment times vary for Studio Collection watches depending on availability. Bespoke watches have an entirely different timeline which is agreed upon when the process begins.
How much will shipping cost?
We currently ship to all 50 states and offer free shipping for all new watch purchases. Watches that have been serviced or repaired will be charged a standard shipping fee based off the shipping method. Please see our Shipping Policy for full details.
What is your return policy?
Returns are possible within 15 days on some models, but conditions apply. Please see our full Service and Returns page for more details.
How do I care for my new watch?
While we offer some general Watch Care and Information, each watch may have specific requirements due to it's unique elements. It's best to refer to the individual product description for exact care instructions. Please reach out to us at info@montanawatch.com for further details.